Frequently Asked Questions (FAQ)

• What is Equiflex Fitness?

A Fitness brand, that helps individuals gain independence in any fitness activity.

• Do I need to have knowledge in fitness?

No, everything you need to know to get started is taught to you in The Effortless Fitness Ebook.

• Im already a expert in fitness will Equiflex fitness products help me?

Yes! sometimes we forget things and that's ok, our memories need a little jogging sometimes and that's where Equiflex Fitness comes in to help you remember the things you forgot.

• What age do I have to be to use this product?

Any age, we believe fitness should be accessible to anyone of any age, so our ebook should be able to teach even the young with that being said carrying out any fitness activity, pre-cautions should be taken to prevent injury please seek professional medical advice before carrying out any fitness activity, also seek advice from a nutritionist when following dietary plans.

• Will carrying out a fitness activity benefit me?

Yes, of course! There are many health benefits such as; building more confidence, building self esteem, helping with mental health, improved metabolism, youthful appearance just to name a few that come with starting any fitness activity.

• How do I get my product?

Your product is a digital download, which can be instantly downloaded at checkout after payment. A link will also be sent to the email used to complete the purchase.

• Will I always have access to my product?

Yes, all of our digital products have unlimited downloads meaning you can download it to your phone, tablet or laptop giving you lifetime access on any device you have, we also send a link to the email you enter when completing your order, this will stay in your email's unless you delete it.

• My product won't download what should I do?

Check your internet connection, and try refreshing your web browser, check your device storage space, ensure downloads are allowed onto your device you may have a ad blocker on your device. Check your device is running on its most recent software update. Check your email's as the link will have been sent to the email address you entered and you can download the digital product this way, be sure to check your spam/junk folder. If you are still having issues, contact us through our contact form.

• I can't see my download link in my emails?

Search Equiflex Fitness in your emails if not check your spam/junk folder. Be sure to check your emails have enough storage to accept emails, delete some emails if needed, refresh your browser and wait 5-10 minuets for the email to arrive If you are still having issues, contact us through our contact form.

• I have downloaded the product but there is nothing when I open the file?

Dont worry refer back to "My product won't download what should I do?", if this does not work ensure the file name ends with (.pdf). If that also does not work delete the file and re-download on a different device. If you are still having problems contact us via our contact form.

• How fast will I see results?

We can not guarantee immediate results, but what we can guarantee is, if you stick to one of our workout or meal plans or both combined you will see results in as little as 4 weeks.

• Should I be in this much pain?

Yes, you've heard the saying 'no pain no gain' and this is very much true when it comes to fitness. This means what your doing is working & your doing it correctly! Don't stop!!!

A sports massage or a range of supplements can help your muscles recover faster.

Be sure to check out pages 9,11,12,13,14 & 15 of The Effortless Fitness Ebook to help you with this, however if you are experiencing excruciating pain DO NOT continue with your chosen fitness activity to prevent further injury, and please seek professional medical advice as soon as possible!

• Why am I not seeing results?

We understand things may get difficult from time to time and this can cause you to fall off track. Refer back to the ebook to help you get back on track. This can be one of the reasons why you are not seeing results or you may have a underlying health issue which needs to be addressed, seek professional medical advice and then refer back to the ebook to help you get back on track.

If you still finding it difficult reach out to us for 1-1 coaching.

• Do you offer discounts?

Yes, first time customers can get a discount when they first visit our shop this will pop up on screen. We have discounts,promotions and giveaways all the time! Check our website or social media (TikTok or Instagram) for discounts, promotions & giveaway's.

• I don't like this product can I get a refund?

Unfortunately we do not issue refunds as majority of our products are digital and sold as advertised, its not possible to set a return or exchange policies on digital listings, however your consumer rights are not effected and we are more than happy to help you solve any issues you may face when purchasing our product.

• Do you do brand/influencer collaborations?

Yes! We are open to working with brands and influencers no matter your following, drop us a email equiflexfitness@gmail.com or contact us using our contact page.